Max.Ng is a technologically driven bike hailing turn logistics company focused on logistics and transportation business.
With headquarters in Lagos, Nigeria and just expanded operations from Lagos to other states in the country (Oyo, Ondo and Kano)
Their positioning as one of the leading bike hailing companies meant they had volume bikes and as such needed at least the same number of riders and onboarding riders promptly was a primary challenge for them.
Our client needed to do the following so as to manage their day to day operation better and improve based on valuable precise data:
- Managing the numerous onboarding for their riders,
- To track and monitor the movement of their riders to better manage efficiency
- To capture and report daily field activities in real-time (time of pick-up, location, etc.)
In order to gather data in real-time and continuously improve its services, our client needed a solution that could be used to onboard staff and capture volume data at once and report such data in a manner that is useful to the organisation for decision making.
After engaging with Staffing and Co, we proffered one of our tech Outwork as a viable solution that adequately addresses all their pain points and offers solutions to every one of their needs. The answer was deployed and rolled out from our client to all their riders.
The company’s operations and growth were significantly impacted as they were able to mine valuable data daily. Our client gained a lot of insights and knowledge to improve efficiency better and manage data. They were able to:
- Rapidly scale up onboarding of riders and thus their operation.
- Improve their overall client satisfaction as the field monitoring proved effective in better management of riders.
- Make better business decisions based on insights gathered from the data
- Improve their reporting.
- Significantly improve their branding, customer’s perception and overall, positively impact their bottom line significantly
By partnering with us, our client had gained invaluable insight and an incomparable edge over their competition.
Call us to schedule a free consultation and discover how we can support your field workforce management effectively.